All prices quoted on the website are retail, displayed in (£) Pounds Sterling, and exclude the cost of delivery.
Payment for all orders (including those placed from outside the UK) are made in (£) Pounds.
All goods remain the property of Beauelle until payment is received in full.
Although we try to ensure all out prices displayed on our website are accurate, errors may sometimes occur. If we discover an error in the price of an item you have ordered we will contact you as soon as possible.
Postage to the UK is a flat rate of £4
All parcels are send by First Class recorded delivery.
Postage to Europe is a flat rate of £7
All Parcel are sent Via Air Mail through Royal Mail.
Please get in touch if your order is from outside Europe. We will then calculate your shipping cost for that specific area.
Orders can be collected from our workshop in Kintore, Aberdeenshire free of charge. After selecting that at the checkout, we will be in touch to arrange a suitable collection day and time.
If you wish to return any items please ensure you email Beauelle (firstname.lastname@example.org) and return the items within 14 days of receipt of goods. Please return items using recorded delivery or obtain a proof of posting from your Post Office.
Goods must be returned at your own cost, and be in their original condition. You will receive a refund for returned item/s within 30 days of receipt of goods at Beauelle. We regret that we are unable to refund postage charges for the despatch or return of items. We reserve the right to refuse refunds on any items believed to have been work or damaged since despatch from Beauelle.
Please send returns to:
3 Macallan Road
Customer privacy is very important to us. We collect certain information to fulfil your order, this includes your name, email address, telephone number and billing and shipping addresses.
If you choose to provide us with any personal information, we will use this only to communicate with you about purchases you have made, your order status and confirmations. We do not sell, rent or disclose our customers' names, addresses, email addresses or any other personal information of any kind to any third party except to process your order. We do not have access to or store credit card details – all transactions are strictly confidential and processed using our payment partner Shopify – payments.